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Administrator – NHA Licensed

Position at located at 1050 4 Mile Road Northwest, Grand Rapids, MI 49544, USA. .

Within our facility, the Executive Director is a dynamic leader who embraces and embodies our core values. You will provide leadership and direction with the main objective of delivering and ensuring EPIC care for our guests and an EPIC culture for our talent members. Your scope of influence and accountability will span daily operations, policy and procedure, regulatory compliance, and achieving business and financial results.

Key Duties and Responsibilities:
  • Provide leadership by planning, developing, and implementing short and long term goals and objectives.
  • Interpret and explain the facility’s policies and procedures to employees, residents, family members, visitors, and government agencies as needed.
  • Establish and promote rapport in and among all units to promote interdisciplinary decision-making in daily unit operations.
  • Collaborate with management to address and resolve operational concerns.
  • Successfully market the facility to the community and maintain good public relations.
  • Prepare annual operating budgets, review monthly statements, and take appropriate corrective action in response to variations and trends.
  • Ensure that appropriate contracts are in place for all contracted services.
  • Keep abreast of changes in the long-term care industry, as well as federal and state regulations pertaining to long-term care.
  • Represent the facility in dealing with outside agencies.
  • Promote an atmosphere of resident-focused care and quality services throughout the facility.
  • Serve as a key liaison for families and residents.
  • Ensure compliance with all HIPAA related regulations.
  • Follow federal and state skilled nursing facilities regulations and department policies and procedures.
  • Other duties, as assigned.
What you will need to be part of our EPIC team:
  • Bachelor’s Degree in Public Health Administration, Business Administration, or other health care related field; or equivalent combination of education and experience.
  • 5+ years of management experience in a hospital or long-term care facility.
  • Current Michigan NHA License.
  • Knowledge of reimbursement regulations as well as laws, regulations, and guidelines pertaining to the long-term care industry.
  • Outstanding written and verbal English communication and interpersonal skills, with proven ability to communicate effectively with residents, physicians, visitors, and all facility personnel.
  • Strong leadership skills.
  • Analytical and critical thinking skills, with proven ability to make sound business decisions.
  • Strong computer skills, including experience with electronic medical records.


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